Answers to our
Frequently Asked
Questions

We have 3 convenient locations in Evendale, Milford, Fairfield and Cincinnati.

10380 Evendale Dr.
Evendale, OH 45241

1141 Main St.
Milford, OH 45150

5260 South Gilmore Road
Fairfield, OH 45014

268 Mitchell Ave.
Cincinnati, OH 45232

Customers can request to pick up and drop off at any location.

You must be at least 21 years of age with a valid driver’s license. An under-age fee applies for renters between 21 and 24 of $21.00/day

• A valid driver’s license (for international customers, an international driver’s license and passport)
• Proof of full-coverage insurance that transfers to a rental vehicle
• Two phone numbers (home/cell and work)
• Credit card in renter’s name

Yes, we do. At each location this option is available. Please inform your rental agent at the time of pick up that you will be returning after hours and they will be happy to explain the process.

The credit card used must be in the renter’s name. You can be listed as an additional driver if someone else is paying for the rental, but they must qualify as the primary driver.

We accept all major credit and debit cards as long as the renters name is on the card presented. We do not accept prepaid cards, cash, or check.

Yes, at the time of rental we collect a $250 deposit. This will be returned to you at the end of your rental period as long as the vehicle is returned in the same condition in which it left.

Mike Albert permits one additional driver that is on a shared insurance policy and has a valid driver’s license at no cost. Additional drivers are permitted and must meet rental requirements. Additional driver fee applies.

Yes, we offer a few options for your convenience. Please see our additional services page for more information.

Yes, we will deliver your rental vehicle. Local delivery and pick-up is available, call 513-554-2900 for a quote.

1. Pre-Pay Fuel Option
   Pay upfront for a tank of gas at a discounted rate. There is no refund given for unused fuel.
2. Fuel Service Option
   If you choose not to pay in advance for fuel and bring the vehicle back with less than the amount it went out with, you’ll be charged for fuel and an additional fuel service charge.
3. Self-Service Option
   Fuel the vehicle up before returning it.

In the event of an issue or a breakdown, please call 513-554-2900 and choose option 1 for immediate assistance. We maintain our fleet with the utmost care, and while we expect your rental to be without issue we’ll be here to fix it if one arises.

If you are interested in extending your contract, call us at 513-554-2900 for further instruction.

At this time, we do not permit towing with any of our rental vehicles. If you are looking for a long-term solution to your towing needs, we suggest purchasing a low-cost, pre-owned vehicle from our Sales & Service team.