This is intended to be a quick summary of our policies. Please see the Terms and Conditions on your actual rental agreement for specific details.
This can change at any time without notice.
Approximate rental charges are based on available information at the time of reservation for renters age 25 and older. Additional fees or surcharges may be applied at time of rental.
Credit Qualifications/Requirements: To qualify, the renter must be present at the time of rental with a current driver’s license and valid major credit card in the renter’s own name with available credit. Payment in full is due at time of rental, and an authorization hold of at least $300 will be secured on the credit card provided. These funds will not be available for your use. Additional authorizations will be obtained if the vehicle is not returned on the date/time noted on the Rental Agreement or if the original terms of the rental change which result in additional charge.
Rental days are based on 24 hour periods commencing at time of pickup. Additional days will apply if the rental is kept longer than specified (additional days begin after a one hour grace period and will be billed at a higher rate).
All rentals must be paid in full at the time of pick up. This includes vehicle rental cost and any additional products (insurance, prepaid gas, ect.), as well as a $300 deposit.
Debit Card Rentals
Debit card rentals are permitted for compact to full-size cars, and minivans. Cargo vans, Passenger vans, Conversion Vans, Full size SUV’s, Premium cars, and Trucks are not available for debit card rentals.
Debit card rentals must meet the following requirements and be approved by the Branch Manager:
Valid Ohio driver’s license. The license must be ‘Regular’. No ‘Occupational’ or ‘Probationary’ licenses are allowed. Out-of-state licenses are allowed, but the customer must use a Major credit card to pay for the rental.
Renter must be 25 years of age or older.
The entire cost of the rental plus an additional $300 deposit must be paid at the time of rental.
Renter’s personal automobile insurance will be verified with their insurance agent. The renter must have a current, in-force policy, with liability and physical damage coverage. If you do not carry either collision or liability insurance, we may offer the Collision Damage Waiver and the Liability Insurance.
No driving while under the influence, or Felony driving violations in the past 3 years are allowed.
All documents must be submitted to the Branch Manager 48 business hours prior to the date and time of pick-up.
Renters are responsible for all damages to the rental vehicle and any third party claims for liability, until the vehicle is checked in by a Mike Albert Rental Employee.
Renters are responsible for returning the vehicle at the designated date and time shown on the rental agreement to original rental location. If an extension is needed, the renter is responsible to contact Mike Albert Rental and to pay all necessary additional deposits.
It is the renter’s responsibility to understand what they are initialing and signing on the rental agreement; this includes any additional charges that may pertain to the rental. Our rental agents are trained to explain the agreement prior to the customer initialing and signing, or can provide materials that explain the Benefits.
Reservations are honored for up to one hour after the scheduled pick-up time. We ask that you contact our Reservation Center at 513-554-2900 or the rental branch directly if you need to change the pick-up time.
Deposit and cancellation requirements may vary based on specific circumstances.
Extensions of Rental
At the time of pick-up, you will be asked the expected return date and time. Only the renter is allowed to extend the rental agreement.
If you choose to extend the agreement, additional funds must be available on your credit or debit card. If additional funds are not available or a payment cannot be made, a request for extension will be denied and the vehicle must be returned on the original return date and time.
The rental rate quoted is valid for the original rental period. In the event you do need to extend your rental, please contact our branch office for your adjusted rental rate.
Late Return Charge
This charge can be applied to every vehicle that is returned late. Please be aware of the due date and time printed on your contract. This charge will vary based on the class of vehicle. The minimum charge is $10.00.
Rental Agreement Violations
Rental Agreement violations include, but are not limited to:
Driving under the influence of intoxicants.
Operation of the vehicle by an unauthorized driver.
Failure to return the vehicle by the due-back date and time.
Failure to pay all charges at the time of return.
Additional Driver Fee
The renter and the renter’s legal spouse are authorized drivers at no additional expense. All other qualified drivers must be present at the time of rental with their valid driver’s license. The Additional Driver Fee is $10.00 per day per driver.
The rate you pay for your rental vehicle does not include the cost for fuel.
You can return the vehicle with the same amount of fuel that you received it. If you do not fill the gas tank upon returning the vehicle, you will pay Mike Albert Rental a Refueling Service Fee, which varies and is posted at the rental counter.
The renter is responsible for paying for any and all parking tickets or Tolls received while the vehicle is rented.
Clean-Up Fee Notice
We offer current model vehicles that have been cleaned and serviced for your driving convenience. We ask that you return this vehicle in the same condition that you received it. Vehicles returned excessively dirty may be subject to a minimum $300.00 clean-up fee.
Smoking, pets, and air fresheners are not allowed in our rental vehicles. There is a charge of $300.00 for any vehicle returned that has been smoked in, had pets in it, or has any window paint, stickers, decals or anything similar on it when returned.
Out-Of-State Drivers Licenses
We require proof of collision and liability insurance, through an insurance company, that transfers to the rental vehicle. With an out-of-state driver’s license, we must be able to verify the insurance coverage with the insurance company.
This must be done during the normal business hours of the insurance company.